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Frequently Asked Questions

Absolutely! We have worked with every aircraft type in the private aviation industry for more than two decades, and our knowledge and expertise is an invaluable resource when looking to purchase your own private or corporate aircraft. We’ve coordinated with corporate travel and logistics departments to help acquire the right type of jet for their business needs,and helicopters.

Airport Slots are essentially a prior permission from the airport and Air Traffic Control to land at a specific airport during a major event when the area and parking spaces are expected to be congested.

Each aircraft has different baggage compartment sizes and weight limitations. Your baggage will be stored in the Aft of the aircraft or the nose for your safety and convenience. When flying privately it is important to let us know what your expected baggage weight and size will be so we can accommodate you and your guests. It is always a best practice to travel with soft-sided baggage if you are looking to maximize the amount of items you will be bringing. If you have concerns about your fragile items or over-sized baggage, just give us a call and we can walk you through all the options.

There are tens of thousands of airports located throughout the world. Each airport and aircraft chosen for your trip have different sets of rules and regulations. For taking off and landing a private plane, your aircraft may need a certain amount of runway length. For your international charter flights, you will need to stop at a customs airport. Some commercial airports may accommodate larger wide body jets, while other private and executive airports may have much smaller and more narrow runways. When arranging your charter flight, we will do our best to set up the arrival and departure airports to be as close as possible to your destination. One terrific benefit of using private jet charter service is that in most cases you are able to land and depart much closer to home than when flying on a commercial flight.

 

Please see our Charter Broker Agreement: Standard Terms & Conditions for up-to-date information regarding payment methods and terms. The information below is subject to change at any time, without notice.

All payments are required in full at the time of booking. In addition to the payment method used for your flight, Air Charter Advisors requires a guarantee for incidentals via valid credit card with all Charter Reservations.

  • Our preferred method of payment is for our clients to pay in full for their trip via Bank Wire Transfer at the time of booking. If you are able to pay for your flight via this method, you may also be entitled to a cash discount of up to 5%. Please see your “Charter Quotation” or inquire with your Advisor.
  • If you would like for your charter flight via credit card, you may use your personal or corporate credit card but any discounts would be removed.

There are some individuals who fly private for one reason only, so they can smoke their cigarettes or favorite cigars/pipes while in flight. If your preference is smoking, no problem, we will find you a private airplane that allows smoking on board. You must let us know about this requirement before as special accommodations will need to be made.

  • Private charter aircraft size can range from 2-seater piston aircraft to 16 passenger heavy jets to 220+ passenger airliners. Generally speaking, the smaller the aircraft, the fewer amenities can fit on the plane. Depending on the size aircraft you select, will also influence whether or not there is a restroom on board. In the aviation industry there are a few names for the bathroom. You may hear the terms “Potty, Lav, or lavatory”.
  • If your aircraft does have a Lavatory, this restroom may be beautifully designed with a fully enclosed space consisting of a toilet, sink and enough room to change your clothing. Sometimes with smaller aircraft, there can be a semi-enclosed lavatory which would be shielded from the cabin with a retractable curtain. For the smallest aircraft, there may be a potty seat that lifts up for emergency use only or no restroom capability at all.
  • From teacup to large breeds, don’t leave home without your lovable furry friend(s)! We can help you with your pet air travel on a private pet jet charter! Not all aircraft accept pets inside, so please let us know up front about your pet and we will find a pet friendly private air carrier to help transport your pet for your next vacation or move. We do understand how important your pet(s) are, they are family. It is important that when arranging a private charter flight for your pets, the arrangements are put together correctly.
  • There may be requirements for sedation and caging depending on breed type and size, along with distance and length of your trip. Please contact us with all of your private jet pet travel questions.

As a private traveler, you will be using Fixed-based operators (FBO) as your passenger gate/terminal. They are similar to the waiting area at the gate or terminal in a commercial airport, but they are much more private and generally more luxurious. Some FBO’s have leather couches and chairs, some may serve gourmet coffees and snacks, many sell aviation fuel and have repair stations attached to them and some can be home to private jets and helicopters as this is where they generally park in their hangars.

While some aircraft require a cabin attendant on board, others may not. If your flight does not require an attendant, but you prefer to have one, cabin attendants may be available upon request.